Welcome to Alexofu.com! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information
Contact Details: Name, email address, phone number, shipping address, and billing address.
Payment Information: Credit card details, debit card information, or other payment methods (processed securely through our payment gateway).
Account Information: Username, password, and preferences if you create an account on our website.
b. Order Information
Details about the products you purchase, order history, and transaction records.
c. Technical Information
Device Data: IP address, browser type, operating system, device type, and unique device identifiers.
Usage Data: Pages visited, time spent on the site, clickstream data, and referring website addresses.
d. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more details, please see our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
a. To Fulfill Your Orders
Process payments, ship products, and provide order confirmations and updates.
b. To Communicate With You
Respond to your inquiries, provide customer support, and send transactional emails (e.g., order confirmations, shipping notifications).
c. To Improve Our Services
Analyze website usage, conduct research, and develop new features to enhance your experience.
d. For Marketing Purposes
Send promotional emails, newsletters, and special offers (only if you have opted in). You can unsubscribe at any time.
e. To Ensure Security
Detect and prevent fraud, unauthorized access, or other illegal activities.
f. To Comply With Legal Obligations
Meet regulatory requirements and enforce our terms and conditions.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
Trusted third-party vendors who assist us with payment processing, shipping, marketing, website hosting, and analytics.
b. Legal Requirements
When required by law, court order, or government request, or to protect our rights, property, or safety.
c. Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
d. With Your Consent
We may share your information with third parties if you give us explicit permission.
4. Data Security
We take your security seriously and implement robust measures to protect your information:
Encryption: Sensitive data (e.g., payment information) is encrypted during transmission.
Secure Servers: Your data is stored on secure servers with restricted access.
Regular Audits: We conduct regular security assessments to ensure compliance with industry standards.
While we strive to protect your information, no method of transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately.
5. Your Rights and Choices
You have control over your personal information:
a. Access and Correction
You can access, update, or correct your information by logging into your account or contacting us.
b. Data Deletion
You can request the deletion of your personal information, subject to legal obligations.
c. Opt-Out of Marketing
Unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or contacting us.
d. Cookies and Tracking
Manage or disable cookies through your browser settings. Note that disabling cookies may affect your browsing experience.
e. Do Not Track
Our website does not currently respond to “Do Not Track” signals. However, you can manage your preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our website, you consent to this transfer and processing.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
